Elder Abuse

What is Elder Abuse?

The World Health Organization defines elder abuse as a single or repeated act, or lack of appropriate action, occurring within any relationship where there is an expectation of trust which causes harm or distress to an older person.

Elder abuse can be physical, financial, psychological or emotional, neglect or sexual. Abuse may include restricting access to a person’s money or family, verbal threats, pushing or inappropriately restraining someone, misusing a power of attorney, forcing a person to change their will or transfer their property to someone else.

Abuse can be deliberate or unintentional. It can occur once or several times.

  • Physical abuse

  • Financial abuse

  • Psychological or emotional abuse

  • Sexual abuse

  • Neglect

  • Social isolation

How can ECLC help?

Everybody has the right to feel safe, to be treated with dignity and respect, and to make their own decisions. Some older people are denied these rights, often by the people who are closest to them.

Elder abuse often occurs in complex and highly distressing circumstances. The abuse can be financial, psychological, emotional, physical or sexual. It can also involve deliberate social isolation or neglect.

ECLC identifies the key legal, financial and social challenges faced by an older person and provides them with options for addressing the abuse and improving their safety and well being.

ECLC helps older people with abuse concerns on matters such as:

  • Family Violence
  • Breach and revocation of Powers of Attorney
  • Guardianship
  • Grand parenting rights
  • Guarantor issues
  • Access to welfare
  • Theft
  • Misappropriation of funds or property
  • Infringements
  • Undue influence
  • Support at VCAT and VOCAT hearings
  • Wills – contesting only.

ECLC also provides assistance and referrals for broader issues such as housing, health and aged care, and financial assistance.

If you are an older person and are concerned about the way a family member, friend, carer or another person is treating you, please contact ECLC for support and advice on 1300 32 52 00 (1300 ECLC 00) or 0429 697 960.

Elder Abuse Response Programs

 

ECLC's Elder Abuse Response Services, ROSE (Rights of Seniors in the East) and ELSA (Engaging & Living Safely & Autonomously), provide free and confidential legal advice and assistance to older people experiencing or at risk of elder abuse. ROSE, a partnership with Oonah Belonging Place, provides assistance to older people across the Eastern Metropolitan Region while ELSA, a partnership with Eastern Health, is dedicated to supporting older people receiving care at Eastern Health.

ECLC acknowledges the funding support of the Australian Government for the ROSE and ELSA programs.

 

ROSE

ROSE (Rights Of Seniors in the East) is a partnership with Oonah Belonging Place that, using a unique integrated model, provides legal, financial counselling and social work advice, information and case management support to older people with increased vulnerability, experiencing or at risk of elder abuse.

Find out more >

ELSA

ELSA (Engaging and Living Safely and Autonomously) is a Health Justice Partnership between Eastern Community Legal Centre (ECLC) and Eastern Health.

Find out more >

Resources for clients

   

Planning Your Future Medical Care

The Planning Your Future Medical Care guide is a free resource for older people who want to plan ahead and make informed decisions about their future medical care. The Guide is also available for download as a summary factsheet in English and 10 community languages.

Find out more >

Other brochures and factsheets

ECLC offers a range of resources that provide clear, practical information to help you understand your rights, explore your options, and connect with available support.

Find out more >

For Service Providers

   

Eastern Elder Abuse Network

The Eastern Elder Abuse Prevention Network (EEAN) is a network of organisations in the east of Melbourne working to prevent, raise awareness of, and respond to elder abuse. Together, the EEAN is working towards a world where all people regardless of age are safe, valued and respected.

Find out more >

Law Reform & Policy

ECLC’s Elder Abuse Response Programs regularly engage in systemic advocacy, policy and law reform relating to elder abuse and other issues affecting older people.

Find out more >

Resources and Evaluations

Program evaluations, videos and toolkits for professionals working with older people

Find out more >

Client stories

ECLC highly values the confidentiality and privacy of its clients yet many wish their stories to be heard. No real names are used in the case studies (unless requested) and some details have been changed to protect client privacy.

Find out more >

Page updated July 27, 2026
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